Rabu, 12 Juni 2013

Nieman Journalism Lab

Nieman Journalism Lab


How media companies can step up their ad sales game

Posted: 11 Jun 2013 10:52 AM PDT

A Swedish media consultant Otto Sjöberg writes for INMA about Amazon’s quick rise up the rungs of the ad sales business. CEO Jeff Bezos is apparently hyper-attuned to the value of the data Amazon owns about shoppers.

"Key to further growth will be the plethora of consumer purchasing data Amazon gathers through its core business, retail sales. Ad-selling competitors such as Google and Facebook lack such data — and therefore its targeting potential," eMarketer concludes.

The key takeaway from the story of Amazon is for news media companies to be experts at gathering not only information but data, and to use that data to venture into new revenue streams.

Privacy versus transparency: Connecticut bans access to many homicide records post-Newtown

Posted: 11 Jun 2013 10:48 AM PDT

Editor’s note: Our friends at Harvard’s Digital Media Law Project wrote this interesting post on the new, Newtown-inspired limits on public access to information about homicides in Connecticut. We thought it was worth amplifying, so we’re republishing it here.

digital-media-law-project-dmlp-cmlpAt a time when citizens increasingly call for government transparency, the Connecticut legislature recently passed a bill to withhold graphic information depicting homicides from the public in response to records from last December’s devastation at Sandy Hook Elementary School.

Though secret discussions drafting this bill reportedly date back to at least early April, the bill did not become public knowledge until an email was leaked to the Hartford Courant on May 21. The initial draft of what became Senate Bill 1149 offered wide protection specifically for families of victims of the December 14 shootings, preventing disclosure of public photographs, videos, 911 audio recordings, death certificates, and more.

Since then, there has been a whirlwind of activity in Connecticut. After a Fox reporter brought to the attention of Newtown families a blog post by Michael Moore suggesting the gruesome photos should be released, parents of children lost in the terrible shooting banded together to write a petition to “keep Sandy Hook crime scene information private.” The petition, which received over 100,000 signatures in a matter of days, aimed to “urge the Connecticut legislature to pass a law that would keep sensitive information, including photos and audio, about this tragic day private and out of the hands of people who’d like to misuse it for political gain.”

As this petition was clearly concerned about exploitation by Moore and others, Moore later clarified his position, emphasizing that the photos should not be released without the parents’ permission. Rather, he spoke about the potential significance of these photos if used voluntarily to resolve the gun control debate, in the same manner that Emmet Till’s mother releasing a photo of her son killed by the KKK influenced the civil rights movement.

Like the petitioners, members of the Connecticut legislature responded with overwhelming support for SB 1149. Working into the early hours of June 4, the last day of the legislative session, the state Senate and House approved the bill 33-2 and 130-2, respectively. The bill as approved exempts photographs, film, video, digital or other images depicting a homicide victim from being part of the public record “to the extent that such record could reasonably be expected to constitute an unwarranted invasion of the personal privacy of the victim or the victim’s surviving family members.” The bill particularly protects child victims, exempting from disclosure the names of victims and witnesses under 18 years old. It would also limit disclosure of audio records of emergency and other law enforcement calls as public records, such that portions describing the homicide victim’s condition would not have to be released, though this provision will be reevaluated by a 17-member task force by May 2014.

Though more limited in scope than the original draft with respect of the types of materials that may not be disclosed, this final bill addresses all homicides committed in the state, not only the massacre in Newtown. It was signed by Governor Dannel Malloy within twelve hours of the legislature’s vote and took effect immediately.

From the beginning, this topic has raised concerns with respect to Connecticut’s Freedom of Information Act and government transparency. In addition to being drafted in secrecy, the bill was not subjected to the traditional public hearing process. All four representatives who voted against SB 1149 raised these democratic concerns, challenging the process and scope of this FOI exemption. This blogger agrees that in its rush to appropriately protect the grieving families of Newtown before the session ended, Connecticut’s legislature went too far in promoting privacy over public access to records, namely with respect to the broad extension of the bill to all homicides and limitations on releasing 911 calls.

Though influenced primarily by the plight of those in Newtown, SB 1149 makes no distinction based on the gravity or brutality of the homicide, or any other factor that may relate to the strength of the privacy interest. Instead, it restricts access to traditionally public records for all homicides in the state, reaching far beyond the massacre at Sandy Hook. As the Chief State’s Attorney Kevin Kane said with respect to photographs depicting injuries to victims and recordings of their distress, “it seems to me that the intrusion of the privacy of the individuals outweighs any public interest in seeing these.” Pressure to expand the bill as Kane desired came primarily from advocates of the legislature’s Black and Puerto Rican Caucus. They criticized the fairness of differentiating between the protection owed to Newtown families and that due the families of homicide victims in urban areas, where homicides occur more frequently.

This fairness and equality based argument raises valid concerns about how the legislature is drawing the line between protected and unprotected records: If limited to the shootings at Sandy Hook, then in the future, what level of severity would make visual records of a killing “worthy” of exemption from disclosure? But an all-inclusive exemption like the one Connecticut passed goes too far in restricting the public’s access to important public records. It restricts public access to information so long as a minimal privacy interest is established, regardless of the strength of the interest in disclosure. While restricting the release of photos of the young children who lost their lives this past December is based in a strong privacy interest that far outweighs the public or governmental interest, the same cannot be said for every homicide that has occurred or will occur in the state. The potential lasting consequences of this substantial exemption from the FOIA should not be overlooked or minimized in the face of today’s tragedy.

SB1149 is also problematic in that it extends to recordings of emergency calls. While there is some precedent for restricting access to gruesome photos and video after a tragedy, this is far more limited with respect to audio recordings. Recordings have been made available to the public after many of our nation’s tragic shootings, including the recordings from the first responders to Aurora, 911 calls and surveillance video footage from Columbine, as well as 911 calls from the Hartford Distributors and Trayvon Martin shootings. While a compromise was reached in permitting the general release of these recordings, the bill includes a provision that prevents disclosure of audio segments describing the victim’s condition. Although there is a stronger interest in limiting access to the full descriptions of the child victims at Sandy Hook, weighing in favor of nondisclosure in that limited circumstance, emergency response recordings should be released in their entirety in the majority of homicide cases.

This aspect of the law in particular may have grave consequences for the future of the state’s transparency. Records of emergency calls traditionally become public records and are used by the media and ordinary citizens alike to evaluate law enforcement and their response to emergencies. The condition of the victim is an essential element of evaluating law enforcement response. As the president of the Society of Professional Journalists, Sonny Albarado, noted, “If you hide away documents from the public, then the public has no way of knowing whether police…have done their jobs correctly.” In other words, these calls serve as an essential check on government. As a nation which strives for an informed and engaged citizenry, making otherwise public records unavailable is rarely a good thing and should be done with more public discussion and caution than recently afforded by Connecticut’s legislature.

Connecticut’s bill demonstrates a frightening trend away from access and transparency. Colleen Murphy, the executive director of the Connecticut Freedom of Information Commission, has observed a gradual change in “toward more people asking questions about why should the public have access to information instead of why shouldn’t they.” It has never been easy to balance privacy rights with the freedom of information, and this is undoubtedly more difficult in today’s digital age where materials uploaded to the Internet exist forever. Still, our commitment to self-regulation, progress, and the First Amendment weighs in favor of disclosure. Exceptions should be limited to circumstances, like the Newtown shooting, where the privacy interest strongly outweighs the public’s interest in accessing information. As the Connecticut Council on Freedom of Information wrote in a letter to Governor Malloy, “History has demonstrated repeatedly that governments must favor disclosure. Only an informed society can make informed judgments on issues of great moment.”

Kristin Bergman is an intern at the Digital Media Law Project and a rising 3L at William & Mary Law School. Republished from the Digital Media Law Project blog.

Photo of Connecticut state capitol by Jimmy Emerson used under a Creative Commons license.

OpenData Latinoamérica: Driving the demand side of data and scraping towards transparency

Posted: 11 Jun 2013 10:00 AM PDT

“There’s a saying here, and I’ll translate, because it’s very much how we work,” Miguel Paz said to me over a Skype call from Chile. “But that doesn’t mean that it’s illegal. Here, it’s ‘It’s better to ask forgiveness than to ask permission.””

Paz is a veteran of the digital news business. The saying has to do with his approach to scraping public data from governments that may be slow to share it. He’s also a Knight International Journalism Fellow, the founder of Hacks/Hackers Chile, and a recent Knight News Challenge winner. A few years ago, he founded Poderopedia, a database of Chilean politicians and their many connections to political organizations, government offices, and businesses.

But freeing, organizing, and publishing data in Chile alone is not enough for Paz, which is why his next project, in partnership with Mariano Blejman of Argentina’s Hacks/Hackers network, is aimed at freeing data from across Latin America. Their project is called OpenData Latinoamérica. Paz and Blejman hope to build a centralized home where all regional public data can be stored and shared.

Their mutual connection through Hacks/Hackers is key to the development of OpenData Latinoamérica. The network will make itself, to whatever extent possible, available for trouble shooting and training as the project gets off the ground and civic hackers and media types learn both how to upload data sets as well as make use of the information they find there.

Another key partnership helping make OpenData Latinoamérica possible is with the World Bank Institute’s Global Media Development program, which is run by Craig Hammer. Hammer believes the data age is revolutionizing government, non-government social projects, and how we make decisions about everyday life.

“The question for us, is, What are we gonna do with the data? Data for what? Bridging that space between opening the data and how it translates into improving the quality of people’s lives around the world requires a lot of time and attention,” he says. “That’s really where the World Bank Institute and our programmatic work is focused.”

A model across the Atlantic

Under Hammer, the World Bank helped organize and fund Africa Open Data, a similar project launched by another Knight fellow, Justin Arenstein. “The bank’s own access-to-information policy provides for a really robust opportunity to open its own data,” Hammer says, “and in so doing, provide support to countries across regions to open their own data.”

Africa Open Data is still in beta, but bringing together hackers, journalists, and information in training bootcamps has already led to reform-producing journalism. In a post about the importance of equipping the public for the data age, Hammer tells the story of Irene Choge, a journalist from Kenya who attended a training session hosted by the World Bank in conjunction with Africa Open Data.

She…examined county-level expenditures on education infrastructure — specifically, on the number of toilets per primary school…Funding allocated for children’s toilet facilities had disappeared, resulting in high levels of open defecation (in the same spaces where they played and ate). This increased their risk of contracting cholera, giardiasis, hepatitis, and rotavirus, and accounted for low attendance, in particular among girls, who also had no facilities during their menstruation cycles. The end result: poor student performance on exams…Through Choge’s analysis and story, open data became actionable intelligence. As a result, government is acting: ministry resources are being allocated to correct the toilet deficiency across the most underserved primary schools and to identify the source of the misallocation at the root of the problem.

Hammer calls Africa Open Data a useful “stress test” for OpenData Latinoamérica, but Paz says the database was also a natural next step in a series of frustrations he and Blejman had encountered in their other work.

“Usually, the problem you have is: Everything is cool before the hackathon, and during the hackathon,” says Paz. “But after, it’s like, who are the people who are working on the project? What’s the status of the project? Can I follow the project? Can I be a part of the project?” The solution to this problem ended up being Hackdash, which was actually Blejman’s brainchild — an interface that helps hackers keep abreast of the answers to those questions and thereby shore up the legacy of various projects.

So thinking about ways that international hackers can organize and communicate across the region is nothing new to Paz and Blejman. “One hackathon, we would do something, and another person who didn’t know about that would do something else. So when we saw the Open Data Africa platform, we thought it was a really great idea to do in Latin America,” he says.

Blejman says the contributions of the World Bank have been essential to the founding of OpenData Latinoamérica, especially in organizing the data bootcamps. Hammer says he sees the role of the bank as building a bridge between civic hackers and media. “More than a platform,” he says it’s, “an institution in and of itself to help connect sources of information to government and help transform that data into knowledge and that knowledge into action.”

Giving people the tools to understand the power of data is an important tenet of Hammer’s open data philosophy. He believes the next step for Big Data is global data literacy, which he says is most immediately important for “very specific and arguably strategic public constituencies — journalists, media, civic hackers, and civil society.” Getting institutions, like newspapers, to embrace the importance of data literacy rather than relying on individual interest is just one goal Hammer has in mind.

“I’m not talking about data visualization skills for planet Earth,” he says. “I’m saying, it’s possible — or it should be possible — for anybody that wants to have these skills to have them. If we’re talking about data as the real democratizer — open data as meaningful democratization of information — then it has to be digestible and accessible and consumable by everyone and everybody who wants to access and digest and consume it.”

Increasing the desire of the public for more, freer data is what Hammer calls stoking the demand side. He says it’s great if governments are willingly making information accessible, but for it to be useful, people have to understand its power and seek to unleash it.

“What’s great about OpenData Latinoamérica is it’s in every way a demand-side initiative, where the public is liberating its own data — it’s scraping data, it’s cleaning it,” he says. “Open data is not solely the purview of the government. It’s something that can be inaugurated by public constituencies.”

For example, in Argentina, where the government came late to the open data game, Blejman says he saw a powerful demand for information spring up in hackers and journalists around him. When they saw what other neighboring countries had and what they could do with that information, they demanded the same, and Argentina’s government began to release some of that data.

“We need to think about open data as a service, because no matter how much advocacy from NGOs, people don’t care about ‘open data’” per se, Paz says. “They care about data because it affects their life, in a good or bad way.”

Another advantage Bleman and Paz had when heading into OpenData Latinoamérica was the existence of Junar, a Chilean software platform founded by Javier Pajaro, who was a frustrated analyst when he decided to embrace open data platforms and help others do the same. Blejman said that, while Africa Open Data opted for CKAN, using a local, Spanish-language company that was already familiar to members of the Hacks/Hackers network has strengthened the project, making it easier to troubleshoot problems as they arise. He also said Junar’s ability to give participating organizations more control fit nicely into their hands-off, crowd-managed vision for future day-to-day operation of the database.

Organizing efforts

Paz and Blejman have high hopes for the stories and growth that will come from OpenData Latinoamérica. “What we expect from these events is for people to start using data, encourage newspapers to organize around data themes, and have the central hub for what they want to consume,” Blejman said.

They hope to one day bring in data from every country in Latin America, but they acknowledge that some will be harder to reach than others. “Usually, the federated governments, it’s harder to get standardized data. So, in a country like Argentina, which is a federated state with different authorities on different levels, it’s harder to get standardized data than in a republic where there’s one state and no federated government,” says Paz. “But then again, in Chile, we have a really great open data and open government and transparency allows, but we don’t have great data journalism.” (Chile is a republic.)

Down the road, they’d also like to provide a secure way for anonymous sources to dump data to the site. Paz says in his experience as a news editor, 20–25 percent of scoops come from anonymous tips. But despite developments like The New Yorker’s recent release of Strongbox, OpenData Latinoamérica is still working out a secure method that doesn’t require downloading Tor, but is more secure than email. Blejman also added that, for now, whatever oversight they have over the quality and accuracy of the original data they’re working with is minimal: “At the end, we cannot control the original sources, and we are just trusting the organizations.”

But more than anything, Paz is excited about seeing the beginnings of the stories they’ll be able to tell. He plans to use documents about public purchases made by Chile’s government to build an app that allows citizens to track what their government is spending money on, and what companies are being contracted those dollars.

Another budding story exemplifies the extent to which Paz has taken to heart Craig Hammer’s emphasis on building demand. In Chile, there is currently a significant outcry from students over the rising cost of education. Protests in favor of free education are ongoing. In response, Paz decided to harness this focus, energy, and frustration into a scrape-a-thon (or #scrapaton) to be held June 29 in Santiago. They will focus on scraping data on the owners of universities, companies that contract with universities, and who owns private and subsidized schools.

“There’s a joke that says if you put five gringos — and I don’t mean gringos in a disrespectful way — if you put five U.S. people in a room, they’re probably going to invent a rocket,” says Paz. “If you put five Chileans in a room, they’re probably going to fight each other. So one of the things — we’re not just building tools, we’re also building ways of working together, and making people trust each other.” Blejman added that he hopes the recent release of a Spanish-language version of the Open Data Handbook (El manual de Open Data) will further facilitate collaboration between hackers in various Latin American countries.

With a project of this size and scope, there are also some ambitious designs around measurement. Paz hopes to track how many stories and projects originate with datasets from OpenData Latinoamérica. Craig Hammer wants to quantify the social good of open data, a project he says is already underway via the World Wide Web Foundation’s collaboration with the Open Data for Development Camp.

“If there is a cognizable and evidentiary link between open data and boosting shared prosperity,” Hammer says, “then I think that would be, in many cases, the catalytic moment for open data, and would enable broad recognition of why it’s important and why it’s a worthwhile investment, and broad diffusion of data literacy would really explode.”

Hammer wants people to take ownership of data and realize it can help inform decisions at all levels, even for individuals and families. Once that advantage is made clear to the majority of the population, he says, the demand will kick in, and all kinds of organizations will feel pressured to share their information.

“There’s this visceral sense that data is important, and that it’s good. There’s recognition that opening information and making it broadly accessible is in and of itself a global public good. But it doesn’t stop there, right? That’s not the end,” he says. “That’s the beginning.”

Photo of Santiago student protesters walking as police fire water canons and tear gas fills the air, Aug. 8, 2012 by AP/Luis Hidalgo.